Conversations from all your selling channels are each grouped into a neat thread inside a ticket.
Inside each ticket; you can updates statuses, assign & delegate out to team members, view past orders, previous tickets, internal notes, and more.
Learn more on how Helpify tickets work
Many sellers have multiple Amazon accounts and stores that each sell a different product line or brand.
Add, manage, and switch between every product company you have all within the same Helpify account.
More on using multiple brands
In two clicks, insert a Saved Reply to common questions. Create and customize unlimited Saved Reply templates.
Signatures are also automatically added to each one of your responses. Customize your signature with each of your brand's logo and more.
Read more about automation features
Helpify works with all 10 Amazon marketplaces including: United States, Canada, United Kingdom, Germany, France, Spain, Italy, Japan, China, and India.